Who books the call when your front desk gets overwhelmed?
Six Harmony installs an AI front desk for Eye Care Practices. It answers consult calls day and night, books them into your calendar, follows up on the ones that don't book, and hands every clinical question to your team.
The Leak Map call is free and takes twenty minutes. You keep the map either way.
of medical practices say more than 1 in 10 calls goes unanswered or to voicemail at peak times.
MGMA 2026 Phone and Fax Solutions Survey, 302 medical groups.
Thirty seconds on what we install
The two questions we hear most from practices, and what we put in place to answer them.
What happens when a call comes in
- The call is answeredEvery time, in a calm voice set up for your practice, with no hold music.
- The consult is bookedStraight into the calendar your team already uses, following your own scheduling rules.
- Clinical questions go to a personThe system doesn't give medical advice. It hands those calls to your staff with a written summary.
- Follow-up happensReminders and confirmations go out, and callers who didn't book hear back.
- Your team sees everythingA summary of each call in your CRM, and a monthly report on calls answered and consults booked.
What we handle
- Answering consult calls, day and night
- Booking into your calendar
- Reminders and confirmations
- Follow-up on consults that never booked
- Call summaries your staff can act on
- Custom workflows built around your practice
What we don't do
- Give medical advice or diagnoses
- Promise bookings or revenue
- Handle patient information before privacy requirements are agreed
Questions owners ask
What does it cost?
It depends on your call volume, your scheduling software and your privacy requirements. We price after the Leak Map call, once we know what your practice needs.
What about patient privacy?
We agree on privacy and compliance requirements with your team before anything is built, and nothing touches patient information until those are in place.
What if the system can't handle a call?
It transfers to a person on your team and leaves a summary. You decide who gets those calls and when.
Will it sound robotic?
You hear it before you decide. The demo we build for you uses fictional callers so you can judge the voice and the flow yourself.